COVID-19 Protocol
Beyond our typical health and sanitation protocol, we have implemented the following:
When you come in to the office this is the new flow:
Please arrive on time for your appointment, if you are early please wait in your car until your appointment time. Please do not come to your appointment if you are feeling unwell, of if you or anyone in your family is experiencing respiratory symptoms. While you are welcome to bring your children to your appointment, the waiting area and playroom are closed, and all toys have been removed from the office, so you will need to bring their own toys/books if they want some entertainment.
Updated Wellness Policy
Here's a reminder of what has been advised by our health agencies:
When you come in to the office this is the new flow:
- Enter through the back door, wash or sanitize your hands at the sink to the left of the door when you enter the office
- Enter the treatment room we direct you to for a health screening, and then we’ll begin our treatment (we will be alternating treatment rooms so that the disinfectant has the required rest time to properly disinfect the tables and other surfaces)
- We will be masked, and we require you to do the same (unless you have a health condition that makes this unsafe, or are under the age of 2)
- Contactless pay is available so you can skip the front desk all together
- When you leave the office we will sanitize any touched surfaces and exchange the air in your treatment room
- Exit out the front door to facilitate one-way traffic flow through the office
Please arrive on time for your appointment, if you are early please wait in your car until your appointment time. Please do not come to your appointment if you are feeling unwell, of if you or anyone in your family is experiencing respiratory symptoms. While you are welcome to bring your children to your appointment, the waiting area and playroom are closed, and all toys have been removed from the office, so you will need to bring their own toys/books if they want some entertainment.
Updated Wellness Policy
- we are asking anyone feeling ill to remain home and reschedule your appointment (following the guidance that has been issued by our public health departments)
- Text, call or email us if you’re feeling sick and we will reschedule your appointment. Late-cancellation fees are being waived for illness (if you no-show without contacting us, or cancel with less than 24 hours notice for a non-urgent reason you will be charged the full cost of your visit)
- if you arrive at your appointment exhibiting symptoms of illness we will ask you to go home and reschedule your appointment
Here's a reminder of what has been advised by our health agencies:
- Wash hands with soap and water for at least 20 seconds
- Avoid touching your face with unwashed hands
- Clean and disinfect objects and surfaces after use
- Stay home while sick
- Remove self from areas where there is sickness or large groups of people